DUTIES

• To supervise a station and ensure that standards are maintained at all times
• To personally coach, train, and develop the F&B service team to ensure good food and beverage knowledge, perfect Sequence of service delivery, and our LIFE values
• To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets and Rotana standards
• To continuously collect feedback from guests and report it back to the Management
• Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth-running operation
• Ensure the proper appearance and grooming of assigned Colleagues
• Maintain a professional and friendly relationship with the Outlet patrons to ensure their well-being
• Well versed and knowledgeable in the Outlet’s menu, promotional activities, and other relevant issues concerning at store
• Contribute to meeting and maximizing the monthly revenue budget for the respective outlet
• Operate in a safe and environmentally friendly way to protect guests and colleagues’ health and safety, as well as protect and conserve the environment
• Comply with the hotel’s environmental, health, and safety policies and procedures
• To report any issue within the outlets to Housekeeping, Engineering, or Security depending on its nature
• To handle in a professional way wine that is rejected or corked and hand-over the same to the Restaurant Manager
• To assist a guest or colleague that is feeling unwell
• Operate in a safe and environmentally friendly way to protect guests and colleagues’ health and safety, as well as protect and conserve the environment

QUALIFICATIONS

• You should ideally have a diploma/degree in the hospitality field with a maximum of two years of experience in a similar role. You should be possessing a good knowledge of both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in minor leadership and supervisory roles are a definite plus.
• Understanding the SOP system 
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork

How to Apply

Interested candidate can apply via E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

For more information please contact: (855) 93 335 564