JOB DESCRIPTION

Foreign Trade Bank of Cambodia (FTB) is Cambodia's first and foremost bank. It has been providing customers with safe and reliable banking services for over 37 years. With our head office in Phnom Penh, we currently operate eleven branches and office in Phnom Penh, Sihanoukville, Siem Reap, Battambang and Kampong Cham province and plan to continue expanding our distribution network. In order to cope with the growth, we are looking for highly motivated and qualified candidates to join with our “Employer of Choice bank”:

This role is responsible for servicing the clients who come to the branch counter. The incumbent will build a thorough understanding of each client’s financial requirements and will focus on providing the best services to retain and build deeper relationships with clients.

DUTIES

• Process banking transaction for the customers following FTB service standards
• Act as a key advocate to existing and potential customers
• Proactively determine customer’s need to actively sell the bank’s full range of product and services
• Keep updated on product knowledge and policies
• Ensure transactional processing is efficient and accurate
• Assist others where needed

QUALIFICATIONS

• Bachelor Degree in Banking or related field.
• One year of experience in customer service, cashier/teller with banking/MFIs.
• Strong customer service and sales-oriented personality.
• Good organizational and time management skills.
• A strong desire to work in a team.
• English language proficiency, the Chinese language is a plus.
• Computer literacy in Microsoft Office Word & Excel.

How to Apply

Interested applicants, please send by email attached with a cover letter and your most updated CV (with current photo) to: This email address is being protected from spambots. You need JavaScript enabled to view it. or submit the hard copy at Our Head Office, Building No. 33 C-D, Tchecoslovaquie Blvd(169), Sangkat Veal Vong, Khan 7Makara Phnom Penh. Only short-listed candidates will be contacted for interview.

More information, please kindly contact phone number: 081 666 597/081 666 535